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Terms of Service
1) General information
The Terms of Service below regard purchases made on the website TusciaPollai.it only, as in accordance with current legislation.
These general Terms of Service are valid between TusciaEco Az. Agricola di Rodolfo Perosillo, hereafter referred to as “Vendor” and a person or legal entity, hereafter referred to as “Client”, that purchases goods online at TusciaPollai.it.
2) Acceptance of the Terms of Service
Before sending the purchase order to the Vendor, the Client must carefully read and review these Terms of Service. By placing an order, the Client therein implies their acknowledgement and approval of these terms and conditions, pursuant to art.1341 and 1342 of the Italian Civil Code. Approval of the Terms of Service is required for the order to be confirmed.
3) Closure of Contract
The contract between the Vendor and the Client is closed exclusively on the internet, when the Client accesses and follows the instructions on the website TusciaPollai.it and formalizes the contract for purchasing goods from the Vendor. The purchase contract is considered the compilation of the on-line order form by the Client who therein chooses the product(s), the method of delivery and payment, as per the instructions on the website.
The contracts are intended closed at the Vendor's headquarters, in Bolsena (VT), Via Lucio Elio Seiano 24, where the goods are also produced.
4) Client obligations
The Client undertakes to pay the price of the purchased goods according in the time and manner indicated in these Terms of Service. The Client is held to print and keep a copy of these Terms of Service.
5) Ways to Purchase
The Client goes over the goods through the pictures on the website TusciaPollai.it, that are for general reference only. The client indicates on-line: the features of the goods he/she intends to purchase, the invoice data, the shipment address, the delivery and payment methods.
Before the order will be finalized, the Client will receive a summary of the aforementioned data for his/her review and confirmation, in particular the itemized cost of the goods in the order, the total cost in the event of an order of more than one item, and the relative shipping costs.
The Vendor, when receiving the order from the Client, will send an email of confirmation of receipt of the order, with the data of the Client and of the order, the goods, the features, the delivery time, the place of delivery indicated by the Client and the desired method of shipment.
6) Prices
All prices shown must be considered VAT included and CONAI contributions included, when applicable.
The shipping costs are not included in the purchase price but are indicated and calculated when the order is confirmed, which is however before payment is made.
The Vendor has the right to change the prices published on this website at any time and the Client will consider valid those issued on the first email summary the Vendor sent , after receiving the order.
The new published prices cancel and replace the old ones and are relative to the availability of the goods.
7) Payment methods
The Client has the possibility to pay by Bank tranfer.
The Vendor can apply a discount or surcharge depending on the payment methods chosen.
The manufacturing of the order and the subsequent shipment will only begin upon receipt of payment. The payment will be considered as a deposit until delivery, and after delivery as the balance.
8) Shipping & Delivery
The shipping costs are calculated automatically and are based on the dimensions/weight of the goods, the address to which the goods are to be delivered (in Italy the correct province is necessary) and the value of the goods ordered. These costs will be indicated on the website before you confirm your order. It is essential that the customer indicate the full, exact and correct address (including province, when applicable) for delivery. Should the address not be correct and additional costs be incurred as a result, TusciaPollai.it will consider the customer to be have full and sole responsibility for these extra costs.
The shipping costs are calculated using a semi-deterministic algorithm, to optimize the combination of various goods in the same parcel. It is possible that different costs may be calculated for the same order if done at different times.
The shipping costs include operational costs. We cannot combine different orders in a single shipment. Each order will have its own separate shipping cost.
Delivery is guaranteed only to the street-level front-door of the address, and the delivery point must be easily accessible for the courier/delivery service. The delivery service will usually call shortly before delivery is made. For orders shipped on pallets with a weight of 50 kg or more we always ask the delivery service to use a truck with a hydraulic tail-lift.
Shipping costs are based on the dimensions and weight of the purchased products, and therefore the proportion of shipping costs to the cost of the goods ordered changes with each order.
For orders which includes chicken coops a shipping surcharge will be added. Once the order is placed we will request a quote from the transportation company and inform the customer of the additional charge. If the customer chooses to not accept this charge he/she is free to cancel the order without penalty.
9) Invoices
Invoices will be sent only by email to the email address indicated by the Client when placing the order. Clients can also access their invoices by downloading them from the “My Account” section of the website TusciaPollai.it.
10) Website Registration
During the order procedure the Client has the possibility to register with our website TusciaPollai.it. During the registration process the Client can choose his/her Log-in (email) and a password that will be required to access the “My Account” section of the website. The aforementioned data are confidential and cannot be disclosed to third parties by the Client; the Vendor reserves the right to disactivate the Log-in and password in the event that, at the Vendor's incontestable discretion, the Client has violated the rules of the Terms of Service.
11) Liability restrictions
The Vendor should not be considered liable towards the Client/Purchasing party - except in the event of intentional fault or serious negligence - for disservices or malfunctions to the internet service that are not within the control of the Vendor or their subcontractors.
The Vendor accepts no responsibility for possible fraudulent and illegal usage by third parties of credit cards, cheques and other kind of payment, if every precaution and regular diligence has been adopted. In the event that the Vendor rejects an order, in full or in part, or is materially unable to supply the goods, the Client cannot claim the right to any refund or compensation for damages direct or indirect to people and/or things caused by failed elaboration of the order and/or by delays in the production and/or in the subsequent termination of the contract by the Vendor excluding any contractual and extracontractual liability .
If the product is to be assembled, the buyer, before starting to assemble, have to read the instruction manual carefully.All responsibility for the assembled object are for the person assembling the product.
12) Applicable law
These Terms of Service are in accordance with and pursuant to Italian law.
13) Competent court
Any dispute that may arise in relation to contracts under or related to these Terms of Service must be heard by the Italian Court with jurisdiction over the location of the Vendor's headquarters.
14) Restrictive covenants
The Client pursuant to art. 1341, II paragraph, Italian CC, approves specifically the following clauses:
- 2) Acceptance of the Terms of Service
- 3) Closure of Contract
- 11) Liability restrictions
- 12) Applicable law
- 13) Competent court